Please make sure you arrive before 9.15 am on your first day so we can register your child. Don’t forget to validate your booking ticket online in advance and bring a copy of this with you.
At registration, parent/carers are given a security card for each child which the Group Leader records on the register. The card is kept by the parent/carer as proof of identity for pick up.
Pick up from camp
Children must be signed out by an authorised person and collecting adults will be asked for the security number. If someone else is collecting your child, you must give them the card, or at least the number on it.
If your child is aged 11+ and allowed to travel to and from camp by themselves, we require parent authorisation on the booking ticket.
We request that children are dropped off and collected promptly.
Contacting your child during camp
If you need to contact your child during camp, you can call Head Office on 0114 263 2160 and a member of the team will contact the camp manager on your behalf.
We understand that in certain circumstances, you might want to contact your child by mobile phone. Due to the possibility that they might be lost, stolen or damaged, we prefer children to leave mobiles at home. If brought on to camp, we do ask that they are switched off except in emergencies. Children carrying a mobile phone do so at their own risk, and the camp manager should be informed that it is onsite.
Due to the nature of our activities, we recommend that your children do not wear their best or most expensive clothing for camp, and that all clothing is clearly named. We can’t guarantee the return of lost property, but we endeavour to return items that are clearly labelled with your child’s full name. In most cases, lost property will be left at the venue for ease of collection.
All medical details must be provided by parents at the time of booking and on the booking ticket, which is taken to camp on the first day. Any medication taken to camp MUST be clearly labelled with the child’s name.
The site manager or activity manager must be informed of any medical conditions prior to the start of camp and details must be provided on the booking ticket. All medical information is confidential and attention will not be drawn to the condition. Where necessary, details will be passed to the group coach for safety purposes.
Anaphylaxis (primarily nut allergy)
Any child who requires an EPI pen in case of emergency must bring this to camp in a clearly labelled box.
Kings Camps will provide parents with an Anaphylaxis Agreement in advance of camp. The parent must complete this and hand it in with their ticket booking on their first day at camp.
Sick child policy
If your child is sick, we have developed a checklist to help you decide whether to bring him or her to camp. If you are in any doubt, please call us on 0114 263 2160 to discuss your child’s condition.
Parents/carers are responsible for determining their child’s ability to actively participate in the daily activities. While we sympathise with the needs of each parent and their child, we must provide a healthy environment for everyone at the camp. A sick child often needs one-on-one attention and it is difficult for our coaches to take the necessary time away from activities.
We have instituted this policy based on the wishes and opinions of our parents, to avoid any confusion over the health and well being of your children.
There are a number of reasons why a child may remain uncollected at the end of the day – perhaps a parent is delayed or there is confusion about the time or place of collection. Should this occur, the following action will be taken:
- We will attempt to contact you using the contact information provided on your child’s booking ticket
- At least two adults will remain with the child until collected
- We will not allow the child to return home alone or with another adult, unless we have your permission
- Upon collection, we will politely ensure that the parent understands the procedures
- If this occurs more than once for the same child, Head Office will be informed
- After two hours, if no one arrives and we have been unable to contact anyone by telephone, we will call the local Social Services department who will make arrangements for a social worker to collect the child
- We also have procedures if a child is lost on the camp. Please contact us if you would like to receive a copy of this policy
- The registration authority (Ofsted in England, CSSIW in Wales) will be informed as a notifiable event.
Contacting parents or carers
Parents will be contacted under the following circumstances:
- Serious injury, such as a broken or suspected broken bone
- If the child is unable to participate due to serious illness or a toilet accident
- If a child is seriously upset about being on camp
- After a bang to the head that may result in concussion
- Any situation resulting in a hospital visit
- Serious behaviour problem
- If the child is found not to have food/drink.